Complete end-to-end rental platform
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Rental made easy

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How It Works

End-to-end rental platform

From storefront integration to returns management, our platform handles the entire rental lifecycle

1Storefront integration

Connect to your existing storefront

New to rental? We add a 'rent now' button to your existing storefront and product pages, while you configure rental products in our system.

Already offering subscriptions or rentals? We connect to your existing systems and enhance them with real-time availability checks.

Real-time availability is checked based on customer's location and stock availability, ensuring a seamless customer journey.

Storefront Integration
Centralized Order Management
2Centralized Order Management

Complete control over your rental operations

Centralized dashboard where all orders appear and can be managed in one place, giving you complete visibility.

Extensive product information system (PIM) connected to your storefront, where you manage all products.

Add accessories, consumables, and cleaning steps on a product level to streamline operations.

3Inventory Management

Inventory management, rebuilt for circular

Complete visibility into each item's journey, from its current location to past movements, condition, and connected orders.

Serialized asset tracking with unique identifier numbers for each individual asset, supporting barcodes, QR codes, and RFID, giving you a full timeline of events.

Custom data fields to capture information unique to your business, products, and processes.

Inventory reserve configuration allows you to set aside safety stock levels, ensuring you always have enough inventory to meet customer demand even during peak periods.

Inventory Management
Fulfillment & Logistics Mobile App
4Fulfillment & Logistics

Streamlined rental-specific warehouse management

Outbound order timeline for efficient pick, pack, and ship operations with the ability to add upsell items and check product condition.

Mobile scanner app for picking specific products that are available and cleaned, ensuring accuracy and speed.

Multiple fulfillment options: warehouse pickup, own delivery service with route optimization, or integration with third-party logistics providers.

Automated shipping label creation for seamless integration with logistics providers.

5Returns & Maintenance

Comprehensive return and maintenance workflows

Flexible return options: customer drop-off, third-party logistics, or your own delivery fleet pickup.

Automated return processing with checks for completeness, condition, and late returns with appropriate fee adjustments.

Specialized workflows for cleaning, maintenance, and refurbishment to ensure products are ready for the next rental.

Flexible billing adjustments for late returns, damages, or rental extensions, ensuring fair and transparent customer billing.

Returns & Maintenance
Product Lifecycle & Analytics
6Product Lifecycle & Analytics

Complete product lifecycle management

Detailed product passports with cleaning/maintenance records, parts replaced, and connected orders for complete traceability.

Residual value tracking and depreciation management, integrated with your accounting systems.

AI-powered demand prediction to ensure stock availability during peak periods and optimize inventory levels.

Comprehensive analytics on product performance, rental frequency, and profitability to inform business decisions.

7Customer Management

Build lasting customer relationships

Centralized customer profiles with rental history, preferences, and communication logs for personalized service.

Self-service customer portal for managing rentals, requesting extensions, and viewing order history.

Automated communication for order confirmations, pickup/delivery notifications, and return reminders.

Loyalty program integration to reward repeat customers and encourage long-term relationships.

Customer Management
Connections

Integrations & Partners

FirmhouseSubscription Management
MessageBirdCommunication
BsuranceInsurance
ShopifyE-commerce
AdyenPayments
RetoolBusiness Tools
MolliePayments
StripePayments
ShipmondoShipping
SendcloudShipping
DHLLogistics
PostNLLogistics
FirmhouseSubscription Management
MessageBirdCommunication
BsuranceInsurance
ShopifyE-commerce
AdyenPayments
RetoolBusiness Tools
MolliePayments
StripePayments
ShipmondoShipping
SendcloudShipping
DHLLogistics
PostNLLogistics
Modules

Our modular platform for your rental business

Choose the core module(s) you need to power your rental operations. Each module is designed to work seamlessly together or independently.

Asset management made easy

Gain complete visibility and control over your rental assets throughout their entire lifecycle.

  • Real-time tracking: Complete visibility into the location and status of your rental assets.
  • Detailed product information management: Manage product details, including serialization for precise tracking.
  • Availability insights: Understand product availability and location in real-time for efficient order fulfillment.
  • Product lifecycle management: Track maintenance, repairs, and calculate residual value with detailed product passports.
Asset Management
FAQ

Frequently asked questions

Find answers to common questions about BIYU and how it can help your rental business

Ready to transform?

Join the circular economy, boost the shift from ownership to access.

Book a demo

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